Common Questions & Answers: 

I am logged into my account, but the only option I have is for a new student? 

- You will need to go to the top left of the screen where you see a schoolhouse icon. There is a drop-down arrow beside the icon. Click on the drop-down arrow and the choice will come up with Family Access. Click "Family Access" then the students should show up. 

I forgot my username and password.

- Please contact your child's campus first or Marlene Steele (contact information down below). If you are busy and have no other choice but to leave a voicemail, please leave the names of your children and what campuses they attend. 

I am trying to enroll/register my child on Skyward Family Access, but it will not let me do it? There are no forms?  

- Please make sure that you are not logged into your child's account and are logged into your own (Parent/Guardian's) account.

I am having issues with Registration. 

- If you are registering your child on your phone, please understand that Skyward is not phone app friendly. You will need to register your child to a personal device (Laptop and possibly iPad) or PC/Desktop/Computer. You can go to your child's campus that you are planning to have them attend and ask the staff at the front office for help or go to your local library and use their PCs if needed too. Macbooks will not accept signatures and acceptance at the end, so, you will need to use a PC.

**If you do not know what campus your children are going to be attending, then please go to this link, (Bus) Infofinder, and insert your home address, zip code, and the grade your child is going into so that you can locate the specific campus. If you cannot find the campus that your children are going to attend, then please contact our Administration Building at 972-872-7000 or our Transportation Department at 972-872-7357 to see what school zone they are in. 

**Note: When you log into your account, if you are only seeing an option for New Student Enrollment and not your child's profile, you will need to go to the top left of the screen where you see a schoolhouse icon. There will be a dropdown arrow beside the icon. Click on the dropdown arrow and the choice will come up with Family Access. Click Family Access, then the students show up along with returning student forms. 

*Please click on New Student Enrollment, Returning Students Registration, or Enrollment & Registration FAQs if this is what you are looking for. *

For more information or in need of assistance, please contact your child's campus first: 

Carver ECC: 972-872-3730

Crockett ECC:  972-872-7131

Austin Elementary: 972-872-7190

Bowie Elementary: 972-872-7234

Houston Elementary: 972-872-7285

Travis Elementary: 972-872-7455

Lummus Intermediate: 972-872-7060

Miller Intermediate: 972-872-3775

Alamo Middle School: 972-872-7332

Ennis Junior High School: 972-872-3850

Ennis High School: 972-872-3500

If you still have more questions or need help in a specific area, then please contact: 

Marlene Steele 

Skyward Support Specialist 

Phone: 972-872-7000

Email: familyaccess@ennis.k12.tx.us